Assessing the quality of administrative action necessitates a precise conceptualization of good administration and the identification of appropriate evaluative benchmarks. Multiple theoretical frameworks within administrative sciences offer relevant perspectives, notably public management theory, street-level bureaucracy research and principal-agent theory. Additional analytical foundations emerge from jurisprudence, economics, social science and psychological research on behavioral patterns. The present research examines, refines, and applies these diverse approaches to establish an interdisciplinary synthesis that advances both national and international scholarship on Good Administration across disciplinary boundaries.
Doctoral project
The doctoral project "Foundations for Measuring the Quality of Public Administration" develops a comprehensive conceptual and methodological framework for measuring Good Administration. The research pursues two primary objectives: first, establishing a theoretically grounded conceptualization of Good Administration; second, developing a rigorous methodology for deriving empirically testable constructs and survey instruments. The overarching aim is to generate valid, practice-oriented evaluation criteria suitable for application in both academic research and administrative practice.
Doctoral researcher: Mareike-Kathrin Bolsinger
Mentorship: Prof. Dr. Karsten Hadwich (Service Management and Service Markets), Prof. Dr. Michael Schorn (Institutional Economics) Prof. Dr. Bernhard Boockmann (Economics), Prof. Dr. Anna Steidle (Psychology)